Shipping policy

Order Processing & Delivery

• All orders are dispatched within 24 hours (excluding Sundays & public holidays).

• Delivery time: 1-3 days after dispatch (subject to location and courier service).

• Orders are shipped via leading courier partners (Delhivery, Bluedart, Xpressbees, etc.).

Shipping Charges & Discounts

• Free shipping on all orders.

• 5% discount on prepaid orders.

International Shipping

• Not offered directly on the website.

• To arrange international shipping, contact us via Email/WhatsApp.

Order Safety & Claims

• Do not accept the package if the outer box appears tampered with or damaged.

• Please contact customer care immediately for assistance.

• Record an unboxing video and report any concerns within 24 hours of delivery.

Email: support@shoplililo.com

Phone: 9930775957